Shipping Policy

Welcome to Pinario! Our goal is to offer you the best shipping options, ensuring that we provide the highest levels of responsiveness to you at all times.

Domestic Shipping

1. Processing Time 

Orders made before 2:00 PM are processed within 1-3 business days, including order verification and packaging. We don't ship on weekends or holidays.

2. Shipping Rates & Delivery Estimates

 Your shipping charges will be calculated at checkout.

Destination	Shipment Method	Estimated Delivery Date	Shipment Cost
USA	FedEx	1-3 Business Days	Free
International	FedEx	1-3 Business Days	Free

 

3. Order Tracking

You can track your order using our Order Tracking Page. Tracking information will be sent to you via email once your order has been shipped.

4. Customs, Duties, and Taxes

 You're responsible for any customs and taxes applied. Whatever fees pop up during or after shipping are on you (tariffs, taxes, etc.).

5. Damages:

We fully insure your packages. In the unlikely event that your package is lost, we will offer a full refund.

6.Contact Us

If you have any questions about our Shipping Policy, please contact us:

• By email: help@pinario.com
• By visiting our Contact Form: Contact Form
• By phone: +44-771-986-4398
• Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM